Law Firm – Reception/Hospitality

Overview

We are seeking a Receptionist/Hospitality specialist to join our team at IST Management Services! Ideal candidates will have relevant receptionist experience, customer service and a desire to grow their professional career in business services. We are committed to both excellence for our clients and upward mobility for our employees.

Location: Downtown Pittsburgh. Very convenient to public transportation!!

Schedule: Monday – Friday 7:30 – 4:30. Limited evenings as needed to support client events

Compensation: $18.00 – $20.00

Benefits: Paid Time Off, Paid Holidays, Medical, Dental, Vision, STD, LTD, Life, 401k, and Bonus Incentives!

Who We Are

IST Management is a business process outsourcing and e-Discovery company. We have over 1,800 employees and have been in business for over 25 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have joined them in their “Hiring Our Heroes” mission which seeks to hire 100,000 active and former service members in 2020.

Check out istmanagement.com for more info on us!

Responsibilities

The Receptionist will provide coverage for the front desk, and support the hospitality team coordinating firm events both internal and for clients.

• Serve as the first point of contact for the office and check in all guests
• Assist with the coordination of the conference center. Scheduling meetings, setting up the rooms, coordinating with vendors
• Flexible schedule to assist with evening events that occur once or twice a month.
• Maintain a professional appearance and provide a positive company image (exceptional interpersonal and phone skills are a must)
• Provide administrative support, as needed
• Proficient in the use of Microsoft Word, Excel and Outlook
• Must be prompt, responsible, reliable and maintain confidentiality

Qualifications

Ideal candidates will have relevant receptionist experience, customer service and a desire to grow their professional career in business services.

• High school diploma or equivalent (GED) is required
• Proficient knowledge of Microsoft Office and computer and Internet savvy
• Must have attention to detail and critically think through and resolve problems
• Must have customer service skills, and be able to maintain a consistent, high level of service
• Reliable transportation to and from work
• Willingness to cross-train for other job functions

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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