Director, Restaurant Technology, International

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. 

Restaurant Brands International Inc. is one of the world’s largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world’s most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. 

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Job Overview:

The Director of Restaurant Technology will lead technology operations for our various markets. This role will oversee a network of employees and suppliers, supporting diverse markets and managing technology operations to meet financial goals. The ideal candidate has extensive experience in a global environment and a solid background in restaurant technology, ideally within the QSR industry.

Your Roles and Responsibilities:

• Global Team Development
• Build and manage a network of employees and suppliers that support restaurant technology deployments, including help desks, break-fix suppliers, and deployment partners.
• Develop and lead geographically dispersed teams focused on localization and maintenance of RBI POS software.
• POS & Technology Support
• Collaborate with RBI operations and digital teams to identify target markets and franchise zones for POS deployment.
• Provide technology support for deploying consumer-facing applications across international markets.
• Work closely with product and engineering teams on the modernization and localization of the POS software.
• Financial & Operational Management
• Manage the P&L for POS operations in international markets, ensuring revenue meets or exceeds costs in each market.
• Facilitate local testing of POS software before deployment, ensuring quality and compliance with market requirements.
• Build a strategic pipeline for the adoption of RBI POS software across markets, planning for smooth rollouts and updates.
• Technology Leadership
• Ensure high-quality development and maintenance of the restaurant technology stack.
• Implement modern software development practices, including Agile methodologies, CI/CD, and automated testing.
• Apply knowledge of cloud computing and microservices to optimize technology operations.

Your Skills & Experience:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 8+ years of experience managing software development efforts, with 5+ years specific to POS software.
• Previous experience in restaurant/QSR/retail/hospitality industry will be a plus.
• Proven experience in managing geographically dispersed development teams.
• Ability to work across multiple time zones and collaborate with diverse brands and functions.
• Proficiency in modern software development practices, cloud computing, and microservices architecture.
• Strong understanding of the restaurant and QSR industries.
• Fluency in English, both written and spoken.

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI’s policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

Read Full Description