Oneida Hotel – Restaurant General Manager-Full Service Restaurant 1

Under the direction of the Vice President of Operations, the Restaurant General Manager plans and directs the overall Food & Beverage operations for a stand alone bar and/or restaurant, including all related management functions to ensure a positive guest experience.

QUALIFICATIONS:

• Requires a BS/BA degree in related field, and eight (8) to ten (10) years of related experience, or an equivalent combination of education and experience.
• Must obtain and maintain valid licenses / certifications per Federal and/or State.
• Must be at least twenty-one (21) years of age.
• Familiar with a variety of the field’s concepts, practices and procedures.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance
• Relies on experience and judgment to plan and accomplish goals
• Able to perform a variety of complicated tasks
• Must possess excellent organizational, communication and multi-tasking skills
• Must possess excellent time management skills, along with the ability to forecast the time management needs of others.

JOB RESPONSIBILITIES:

• Drives P&L strength by implementing appropriate programs and systems and provides oversight to ensure adherence to such. Ensures strong fiscal responsibility is demonstrated by staff.
• Utilize and/or create financial reporting tools to properly measure area’s efficiency and financial success. Takes corrective action as necessary.
• Develops and administers operating and capital budgets.
• Conducts or reviews detailed management and operational analyses to ensure ongoing success and efficiency within the department.
• Responsible for specifications and quality of all food and beverage products.
• Controls all labor and food cost percentages.
• Responsible for quality, consistency, and presentation of all food and beverage products delivered to guests.
• Recommends to senior management operational enhancements that support initiatives and promote excellence.
• Monitors profit and loss statements to ensure objectives are met, and recommends corrective actions as required.
• Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
• Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations
• Ensures prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations.
• Ensures appropriate staffing levels to best manage labor costs while maintaining outstanding guest service.
• Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.

PROPERTY INFORMATION:

Our hotel’s convenient location places you across the street from Austin Straubel International Airport (GRB) and about four miles from Lambeau Field, home of the Green Bay Packers. After a morning of meetings, try your luck at the tables and slot games of Oneida Casino, connected to the hotel via an interior walkway. If you crave a dose of the great outdoors, visit Thornberry Creek at Oneida, which offers exceptional golf less than seven miles away.

Application deadline for Colorado positions:

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