Restaurant Supervisor (Pool Restaurant) – Four Seasons Mallorca at Formentor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.

Key Responsibilities:

• Oversee daily food and beverage operations, ensuring high standards of service and quality.
• Train, mentor, and supervise staff to maintain exceptional guest experiences.
• Monitor inventory levels and assist in ordering supplies as needed.
• Address guest inquiries and complaints promptly to ensure satisfaction.
• Collaborate with kitchen and service teams to coordinate smooth operations during service.

Our Ideal F&B Supervisor candidate will have:

• Experience: Previous supervisory experience in food and beverage operations, preferably in a hotel or upscale restaurant environment.
• Leadership Skills: Strong leadership abilities to manage and motivate a diverse team, fostering a positive and productive work atmosphere.
• Customer Service Orientation: Exceptional interpersonal and communication skills, with a focus on providing outstanding customer service and addressing guest inquiries or concerns effectively.
• Operational Knowledge: In-depth knowledge of food and beverage operations, including menu planning, inventory management, and service standards.
• Financial Acumen: Understanding of budget management, cost control, and revenue optimization to contribute to the overall profitability of the F&B department.
• Training and Development: Ability to train and mentor staff, ensuring they are knowledgeable about menu items, service techniques, and company policies.
• Problem-Solving Skills: Strong problem-solving abilities to address operational challenges and guest complaints promptly and effectively.
• Attention to Detail: Keen attention to detail in all aspects of service, from food presentation to compliance with health and safety regulations.
• Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays, to meet the demands of the business.
• Passion for F&B: A genuine passion for food and beverage, with an interest in current trends and innovations in the industry.

Work Experience: 2 Years

Degree: Professional or Technician

Languages: Spanish / English

Language Ability: High

Language Proficiency: Fluent

Time: Full Time

Position Worker Type: Seasonal

• Must have the legal right to work in Spain and have fluency in English and Spanish.

What we offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Read Full Description